Privacy
Updated October 11, 2026
Family Manual is a private handbook that a family shares with the people who look after their children. This page explains what it keeps, who processes it, and what it never does.
What we keep
- Your manual: its pages, their earlier versions, and who can see each one. It is encrypted in transit and at rest, but not end to end, so the database’s own functions and administrators can read it.
- Your account: your name, email address and sign-in history. If you sign in with Google or Apple, they share your name and email address with us, and Google adds your profile picture.
- Invitations: the email address you invite, until the invitation is accepted or expires.
- Connected calendars, only if a parent connects one: the titles, times and places of events on the calendars they choose, from a week ago to 60 days ahead, refreshed every 30 minutes. Disconnecting deletes them.
- Ask AI conversations: visible only to the person who started them, and deleted after 90 days.
Who can see it
- Only members of your household. No other family can see your manual, or tell that it exists.
- Caregivers see only the pages a parent shares with them.
- We can see household names and how many members each has, not what the manual says.
Who processes it
- Convex stores the manual.
- Clerk handles sign-in.
- When you sign in with an email code, Cloudflare’s DNS service is asked which mail provider hosts your email’s domain (never the address itself), so the app can offer to open your inbox.
- Fly hosts the app. It sees requests and IP addresses, never manual content.
- Google reads the calendars a parent connects, and only those.
- When you use Ask AI, your messages and the pages it reads go to an AI model provider to write the answer.
- An AI assistant you connect yourself reads the manual under your own account with that company.
What we never do
We don’t show ads, sell or share your data, or record your sessions. Nothing goes to an AI service unless you use one. Children don’t have accounts; their parents decide what the manual says about them.
Your choices
A parent can export the whole manual at any time from Access & export. To delete your account or your household, email support@keya.dev.